“Cloud Not Configured” Banner Won’t Go AwayPRO

You connected Dropbox (or Amazon S3, Google Cloud Storage, OneDrive, FTP, SFTP, etc.) to SiteVault Pro, the “Test Connection” succeeded, the provider appears in the Storage list — but the yellow “SiteVault Pro: No cloud storage configured” admin notice is still showing on every page load. Here’s why and the one-click fix.

Symptoms

You probably have this issue if all of the following are true:

The Telltale Signs

You added a cloud storage provider in SiteVault Pro → Storage and it appears in the Configured Providers list
The provider’s “Test Connection” button returns a green success message
The provider row shows is_active = 1 (or an “Active” status indicator)
The yellow admin notice “SiteVault Pro: No cloud storage configured. Backups will be stored locally only.” still shows on every wp-admin page
The dashboard “Setup Status” widget still shows a yellow indicator for Cloud Storage

Active provider vs. default provider

SiteVault Pro supports multiple configured providers (you can connect Dropbox AND S3 AND OneDrive at the same time). The default provider is the one SiteVault uses for automatic uploads after a backup completes. The “Cloud Not Configured” notice checks specifically for a default provider being set — not just for ANY provider being active. That’s the gap that produces this confusion.

The Fix — Two Options

Option A: Update to SiteVault Pro 1.7.31 (recommended)

SiteVault Pro 1.7.31 added automatic default-provider selection: the moment you add your first storage provider, it’s also set as the default. The banner clears on the next page load without any extra step.

Update SiteVault Pro

In wp-admin go to Plugins → Installed Plugins, find SiteVault Pro, and click Update. If you don’t see an update yet, click Dashboard → Updates → Check Again to force WordPress to re-check.

Verify the banner cleared

Visit any SiteVault Pro admin screen (Backups, Storage, Dashboard). The yellow “No cloud storage configured” notice should be gone. The dashboard Setup Status widget’s Cloud Storage indicator should be green.

No extra config step required

If you already have an active provider in the Storage list (which you do, since you’re reading this doc), the update will retroactively set it as your default. You don’t need to re-enter credentials, re-test the connection, or open any settings screen.

Option B: Manually select a default provider (pre-1.7.31 or edge cases)

If you can’t update yet, or if you’re on 1.7.31+ but previously deleted a default provider (leaving the option pointed at a row that no longer exists), set the default manually:

Open SiteVault Pro → Storage

In wp-admin go to SiteVault Pro → Storage. You’ll see your connected providers listed at the top.

Find the “Default Cloud Provider” section

Scroll down to the Cloud Sync Settings panel. There’s a dropdown labeled Default Cloud Provider.

Select your provider from the dropdown

The dropdown will list every active provider you’ve added. Pick the one you want completed backups to auto-upload to (typically the one you just connected). If you only have one provider, that’s the only option.

Click “Save Settings”

Save the page. Refresh any SiteVault admin screen — the yellow notice should now be gone.

Why Does This Happen?

Pre-1.7.31, SiteVault Pro stored two pieces of information separately:

The list of configured providers in the wp_rb_storage_providers database table (one row per provider you’ve added, with is_active = 1 when the provider is usable)
The default provider ID in the rb_default_provider WordPress option (a single integer pointing at one of those rows)

When you added a provider via the “Add Provider” flow, SiteVault wrote the row to the storage_providers table but didn’t touch the rb_default_provider option. The option stayed at 0 (its installation default) until you went to Settings, picked the provider from the dropdown, and clicked Save — an extra step that wasn’t signposted anywhere in the add-provider flow.

The admin notice and the Setup Status widget both check rb_default_provider directly. So they correctly reported “no default set” even though you had an active provider sitting in the list. The wording — “No cloud storage configured” — was misleading, because storage was configured; just not chosen as the upload destination.

SiteVault Pro 1.7.31 closes the gap

The 1.7.31 fix is small but exactly right: RB_Storage_Manager::add_provider() now checks whether rb_default_provider is empty after a successful insert, and if so, sets it to the new provider’s ID automatically. You only see the dropdown step explicitly when you have multiple providers and want to change which one is the default — the obvious first-add case is handled silently. Existing customers who already saved a default are unaffected; only the “I added my first provider and the banner stayed” case changes.

Still Showing the Banner? Email Priority Support

If you’ve updated to 1.7.31+ AND verified the “Default Cloud Provider” dropdown shows your provider selected AND saved the settings — and the banner still appears — email support@royalplugins.com with the info below. Priority email support is included with your SiteVault Pro license — typical response time is within 24 hours.

Information We’ll Need

SiteVault Pro version (Plugins → Installed Plugins)
Screenshot of SiteVault Pro → Storage showing both the Configured Providers list AND the Default Cloud Provider dropdown state
The value of rb_default_provider — run from WP-CLI or check wp_options directly: wp option get rb_default_provider
Whether you’ve recently deleted a provider — if you deleted the only provider that rb_default_provider previously pointed at, the option may be stuck pointing at a row that no longer exists (a pre-existing latent issue separate from the 1.7.31 fix; we’ll address it case-by-case)