Refund Policy

Last updated: September 2026

30-Day Money-Back Guarantee

If you aren't happy with our plugins, our features, or our support, reach out to our support team and request a refund within 30 days of your original purchase for a full refund.

No company likes refunds and no customer likes asking for one — after all, you got excited about this software in some way that you felt was really going to improve your life or workflow, and it fell short. This is why we ask you to reach out to us with any issues you face while using our software, because chances are high we can just fix it and then everyone is happy.

No AI auto-replies to refund emails. No blanket denials. No weekly TOS rewrites or fine-print traps buried three clicks deep. Every request lands with a real person and gets reviewed case-by-case — we’d rather help you get the tool working the way you wanted than write you a rejection.

Eligibility

To be eligible for a refund:

Your request must be made within 30 days of your original purchase date
You must provide the email address used for the purchase
Refunds are available for first-time purchases only (not renewal payments or repeat buyers)
You must share a reasonable, good-faith reason for the refund — product didn’t fit your workflow, ran into a blocker we couldn’t resolve, changed your mind, etc. “No reason given” requests may be declined

How to Request a Refund

Email our support team at support@royalplugins.com
Include your order number or the email address used for purchase
Let us know the reason for your refund request (optional, but helps us improve)

We aim to process all refund requests within 3-5 business days.

What Happens After a Refund

Once your refund is processed:

Your subscription will be cancelled immediately
Your license key will be deactivated
The refund will be credited to your original payment method
You will no longer have access to plugin updates or premium support

Renewal Payments

Automatic renewal payments are not eligible for refunds. However, you can cancel your subscription at any time to prevent future charges. Your license will remain active until the end of your current billing period.

If you forgot to cancel before a renewal, please contact us within 48 hours and we'll do our best to help.

Chargebacks

We strongly encourage you to contact us before initiating a chargeback with your bank or credit card company. Chargebacks cost us significant fees and administrative time. If you have already started the chargeback process there is not much we can do to help — again, we ask that you reach out first.

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us:

Email: support@royalplugins.com

CONTACT SUPPORT