# Moving Licenses Between Sites

> Move a Royal MCP Pro license from one site to another: the standard flow, forgot-to-deactivate recovery, activation-limit conflicts and the 24-hour cache.

- Canonical: <https://royalplugins.com/support/royal-mcp-pro/moving-licenses-between-sites/>
- HTML version: <https://royalplugins.com/support/royal-mcp-pro/moving-licenses-between-sites/>

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Royal MCP Pro-specific notes on moving a seat. The full move walkthrough — standard flow, forgot-to-deactivate recovery, activation-limit conflicts — is centralized because it's identical for every Royal Plugins Pro plugin.

Full move walkthrough — applies to every Royal Plugins Pro plugin

The complete step-by-step walkthrough (standard move, forgot-to-deactivate recovery via the Active Sites view, activation-limit conflicts, staging → production patterns, edge cases) is centralized at [**Licensing → Moving Licenses Between Sites →**](https://royalplugins.com/support/licensing/moving-licenses-between-sites/). This page adds only the Royal MCP Pro-specific pieces.

## Royal MCP Pro-specific move details

### Where the License page lives

On both the old and new site, license management is at **wp-admin → Royal MCP Pro → License**. Same button labels apply: **Deactivate License** on the old site, **Activate License** on the new one.

### Verify Pro is live on the new site

After activating on the new site, call `royal_mcp_connection_health` from any MCP client. The response includes `pro_licensed: true` when the seat has been claimed successfully. See [Royal MCP Pro License & Renewals](https://royalplugins.com/support/royal-mcp-pro/license-activation-and-renewals/) for the exact response shape.

### What Royal MCP Pro data stays on the old site

Deactivating removes the license, not your Pro-created data. On the old site, the following stay in the database even after deactivation:

- Audit Log rows
- Endpoint Profiles
- Undo store table (tokens remain visible even after they become unredeemable)
- Pro-tier settings

If you want any of this on the new site, export it separately before deactivating. For the Audit Log specifically, use the CSV export from **Royal MCP Pro → Audit Log** before deactivating (see [CSV Export](https://royalplugins.com/support/royal-mcp-pro/understanding-the-audit-log/#csv-export)).

### What doesn't transfer with the move

- **OAuth clients registered on the old site** stay on the old site (OAuth is a Free-tier feature that persists in each site's own database). On the new site, MCP clients (Claude Desktop, ChatGPT, Cursor) go through the connection flow fresh.
- **Undo tokens issued on the old site** cannot be redeemed on the new site — they're tied to that site's local storage table.

If the sites share the same WordPress install (e.g., you're renaming a domain), a full database + files migration moves everything with it and no separate export is needed.

## Still Stuck? Two-Step Support Path

If the move isn't working, work through these two steps in order.

### Step 1: Cross-check on My Account

Go to [**My Account → Active Sites**](https://my.royalplugins.com/my-account/sites/) and confirm:

- The Royal MCP Pro license shows Active (not Expired or Cancelled)
- The activation count is below your tier's limit
- The old site you meant to deactivate no longer appears in Active Sites — if it does, deactivate it directly from that dashboard

If your issue is a specific activation error, see [License Activation Issues](https://royalplugins.com/support/royal-mcp-pro/license-activation-issues/). Full walkthrough of the Active Sites view (columns, "Last seen" timestamps, remote deactivation): [Connected Sites Dashboard](https://royalplugins.com/support/licensing/connected-sites-dashboard/).

### Step 2: Email priority support

If you've verified the license state on My Account and the move still won't complete, email **[support@royalplugins.com](mailto:support@royalplugins.com)** from your purchase email address. Priority email support is included with every Pro license — typical response within 24 hours. **Never include your license key in email**; we look it up from your purchase address.

What to include in your email

- **The old site URL and the new site URL** you're moving between
- **Hosting provider for each site** (SiteGround, Cloudways, Kinsta, WP Engine, self-hosted VPS, etc.)
- **Royal MCP Pro version** on the new site (from WP Admin → Plugins)
- **The exact error message** from the License page on the new site, if any
- **What you've already tried** — direct local deactivate, remote deactivate from Active Sites, wait-and-retry, force refresh, etc.
- **Screenshot of the License page** on the new site showing the current state
- **Screenshot of My Account → Active Sites** showing the connected sites list

[← License & Renewals](https://royalplugins.com/support/royal-mcp-pro/license-activation-and-renewals/)
[Connected Sites Dashboard →](https://royalplugins.com/support/royal-mcp-pro/connected-sites-dashboard/)